Privacy Policy
Effective date: February 18, 2026
This Privacy Policy describes how TSB ("TSB," "we," "us") collects, uses, discloses, and protects personal information when you visit or use our website, create an account, purchase services, sign up for subscriptions or memberships, contact us, or subscribe to email and SMS communications.
Information we collect
We may collect the following categories of information:
Identifiers and contact information
Name, email address, phone number, billing address, shipping address
Account login credentials
Such as username and password
Transaction and payment information
- Purchase history, subscription or membership status
- Payment status and limited payment details
Payments are processed by third parties (such as Stripe and PayPal). We do not store full payment card numbers.
Communications
- Messages you send through our contact form
- Email and SMS preferences and engagement (for example, whether a message was opened or a link was clicked, where supported)
Device and usage data
IP address, browser type, device identifiers, pages viewed, referring/exit pages, and approximate location
Cookies and analytics data
We use cookies and similar technologies, including Google Analytics, to understand website traffic and improve performance.
How we use your information
We use personal information to:
- Provide, operate, and maintain our website and services
- Create and manage your account
- Process purchases, subscriptions, and memberships
- Provide customer support and respond to inquiries
- Send administrative messages (for example, receipts, account notices, service updates)
- Send marketing messages by email and SMS (with your consent where required)
- Personalize content and improve our website, offers, and user experience
- Detect, prevent, and address fraud, abuse, security incidents, and technical issues
- Comply with legal obligations and enforce our agreements
SMS and email marketing
If you opt in, we may send promotional emails. You can unsubscribe using the link in our emails.
SMS
If you opt in, we may send SMS messages. Message and data rates may apply. You can opt out at any time by replying STOP (or following the instructions in the message).
How we share your information
We may share information:
- Service providers and vendors that help us operate our business (for example, website hosting, analytics, email/SMS delivery, customer support tools)
- Payment processors (such as Stripe and PayPal) to process transactions
- Analytics providers (such as Google Analytics)
- Legal and compliance: if required by law, subpoena, court order, or to protect rights, safety, and security
- Business transfers: in connection with a merger, acquisition, financing, or sale of assets
International users and cross-border transfers
We may process and store information in the United States and other countries. If you access the website from outside the United States, you understand your information may be transferred to and processed in jurisdictions that may have different data protection laws.
Data retention
We keep personal information as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure.
Your choices and rights
Depending on where you live, you may have rights to:
- Request access to or a copy of your personal information
- Request correction or deletion
- Object to or restrict certain processing
- Opt out of marketing communications
To make a request, contact us using the information in the Contact section.
Children’s privacy
Our website is not directed to children. We do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this policy from time to time. We will post the updated version with a new effective date.